Sydney • Adults 18–40 • NDIS Friendly
Supporting Families Every Step of the Way
At Mates That Matter, we know that behind every participant is a network of parents, carers and support coordinators who want the very best outcomes.
That’s why we work in partnership with families and support professionals to create positive experiences that help participants build confidence, develop meaningful friendships and become more connected with their community.
A Partnership That Supports Every Journey
Supporting a participant is about more than helping them attend an event. It’s about creating opportunities that encourage confidence, independence and genuine community participation. From the first conversation to ongoing participation, our team works closely with families and support coordinators to understand each participant’s goals, interests and support needs. Together, we create experiences where participants feel welcomed, supported and encouraged to grow.
How We Support Participants
Every participant joins Mates That Matter with different goals, interests and aspirations.
Through regular community experiences, we help participants:
- Build meaningful friendships
- Develop confidence in social situations
- Increase independence
- Explore new interests and activities
- Strengthen communication and social skills
- Feel more connected to their community
Every experience is designed to support long-term personal growth while creating opportunities to enjoy life and connect with others.
Working Together for Better Outcomes
We believe the best outcomes happen when participants, families, carers and support coordinators work together.
Our team values open communication and collaboration, ensuring everyone involved feels informed, supported and confident throughout the participant’s journey. Whether it’s answering questions, discussing support needs or helping someone prepare for their first event, we’re here to help every step of the way.
Resources for Families
Information for Parents & Carers
Choosing the right community can feel like a big decision. Learn how MTM supports participants, communicates with families and creates safe, welcoming experiences where confidence and friendships can grow.
Information for Support Coordinators
Looking for meaningful community participation opportunities for a participant? Discover how MTM works alongside support coordinators to help participants achieve their individual goals through supported social experiences.
Why Families Choose MTM
Families choose Mates That Matter because we focus on more than activities—we focus on people.
Welcoming Community
A supportive environment where every participant feels included and respected.
Experienced Team
Friendly staff who encourage participation while supporting individual needs.
Meaningful Experiences
Activities designed to build friendships, confidence and independence.
Collaborative Communication
Working closely with families and support coordinators throughout the participant journey.
Helping Participants Thrive
Every participant deserves the opportunity to experience friendship, belonging and
personal growth.
By working together with families, carers and support coordinators, we help participants
develop confidence, enjoy new experiences and become active members of their
community.
Because meaningful outcomes are achieved through strong partnerships.
Ready to start your journey?
Whether you’re a participant, parent, carer or support coordinator, we’re here to help you find the right community and take the next step towards greater confidence, connection and independence.
