Sydney • Adults 18–40 • NDIS Friendly
FAQs
Find answers to common questions about Mates That Matter, an NDIS friendly men’s social group in Sydney. Learn more about our community and activities by calling us directly to our contacts.
Answers to the most common questions by our Mates.
Is MTM a registered NDIS provider?
No. Mates That Matter is not a registered provider.
Is MTM different to a traditional support provider?
Yes! Mates That Matter is unique in the fact that we’re not traditionally focused. Normally in a support worker to client scenario the focus is on the creation of a friendship between those two. At MTM the focus is on the strong development of member to member mateship.
Do I need to be an MTM member to attend events
Yes. For security reasons to access our Two Week Free Trial you will need to become a member. But this doesn’t mean you’re locked into our service! After your trial, as an NDIS participant or not, you can easily opt out of your membership.
How do I know if I or someone I know is suited for MTM from a capacity standpoint?
We recommend our program to males with a high capacity for independence.
Do I have to be approved to be a part of MTM?
Yes, for both the safety of our other members and to ensure we are the community for you all new members go through an introduction & eligibility zoom before they can come to events.
Do I have to go to every event?
Nope! We highly encourage our members to come to as many events as possible but in no way are our events compulsory. Our members have the option to come to any events which align with their hobbies and interests or just to have fun!
What funding do I need to use MTM ?
| NDIS Members | Non NDIS members |
|---|---|
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MTM has worked very hard to ensure our members who are NDIS Participants can enjoy our services using their Core NDIS funds. |
For our Non NDIS members they have the option of cheaper bulk membership options. |
For more information on pricing please visit our Registration page!
Do I have to have a Facebook profile to become a member?
For those wanting to be a part of the fun, yes, you will have to have a Facebook profile. How much you put on your profile and publicly share is up to you. Please submit any profile enquiries or concerns to [email protected] and we will assist you.
How do I stay up to date with events?
Our members will be kept fully up to date with our events through our both our Members Group on Facebook and via email.
Events are posted & emailed out each Tuesday & Wednesday respectively for the coming weekend.
How do I RSVP to come to an event
RSVP’s are conducted through our members only private MTM Facebook group as well as via Email. It’s as easy as a click of a button!
Is MTM COVID safe?
We understand we live in interesting times where personal hygiene and space has never been more important. Therefore we have made it a high priority to make our activities as COVID safe as possible.
Who can join MTM?
Any male over the age of 18!
What do I need to do to sign up?
When you’re ready to become a mate all you have to do is follow our simple Sign Up process on our Registration page!
What is included in my membership?
Please see our Registration page for more information.
Where are the events located?
Our events are based all over Sydney! MTM is proud to have an extremely diverse activities program which will take us all over Sydney.
Who can come to MTM events
Any male over the age of 18!
Who runs the events?
Our events are run by our team of positive and energetic hosts! Lead by Daniel Drapac, we take our hosting’s very seriously. We make sure we pick the best quality, experienced and qualified blokes we can find to run our events in order to make your experience as great as we can.
How can I attend the events if I do not have a car?
Mentioned on our Registration page, it is very important to us that our members are not restricted if they do not drive. We have made it a priority to ensure that our events are never more than one public transport route away from a central location.
Are the events safe?
Our events are as safe as we can possibly make them without limiting ourselves to sitting on chairs in a circle! All our hosts have up to date certified First Aid & CPR training to ensure the maximum individual safety as possible.
When selecting and planning our events, our team works tirelessly to make certain the activities we partake in are as safe as they can be for our members.
What is the role of the hosts at each event?
Our hosts play a number of rolls at any given event, including:
Are the hosts qualified ?
All our hosts are either qualified or heavily experienced in both running events and in the many fields of mild disabilities.
Who are the managers at each event?
Our managers are just the mates who host the events. Depending on the group size the number of managers will vary but there will always be one present.
Can I come to an event if I do not have NDIS funding?
Yes. As long as you are a male and over the age of 18 you can come to any event. For more information please visit out Registration page
How do I pay for membership?
| NDIS Members | Non NDIS members |
|---|---|
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For our NDIS participants whether you are Self managed, Plan managed or Agency managed you will be invoiced accordingly through your nominated NDIS fund. |
Our non NDIS members pay for the package of their choosing when they sign up on our Registration page |
How much notice do I have to give to leave the program?
Please enquire about our Service Agreement for our terms and conditions
Who can I complain to if I’m not happy about something?
For any concerns or complaints we welcome our members to get in contact with us directly at our email [email protected] as we will prioritise returning your concern asap. Or alternatively please use our anonymous complaints box on our website.
Do I need to have an NDIS support worker with me to attend events?
No. For our NDIS members you do not need a support worker with you to attend our events. However, if you feel more comfortable with one we warmly welcome you to get in contact with us and we will enthusiastically accommodate. Please note we reserve the right to enforce support workers at our members own NDIS expense if for any reason we feel it is required.
What insurance cover does MTM have?
MTM is fully insured in case you or one of your fellow mates has an accident during the course of one of our events.
Are the events safeHow many free trials can I have?
All new mates can enjoy a one event free trial.
Do I need to attend every event?
No, our members are not obligated by any means to attend any events that they don’t want to. Please note our program’s subscription model means if you don’t attend a weeks event you will not be refunded.
Can I seek a career with MTM?
For employment opportunities please get in contact with us at [email protected]
What do I do if I am an agency managed NDIS participant?
Whilst we do try our hardest to make our sign up and payment process as easy as possible for our members, unfortunately as we are not and NDIS registered provider we do not invoice NDIA managed participants and they will have to pay through our website as general members.
How often do our NDIS members get invoiced?
All members, pay for our program in advance. For more information please contact [email protected]
How do I cancel my membership?
If you are looking to cancel your membership please email [email protected]
Can I join if I have a criminal record?
For the safety of all our members any persons with a criminal history (excluding inactive charges) will not be permitted into the program.
Does MTM provide a service agreement?
Yes, whilst Mates That Matter is not a registered provider we still provide all participants a service agreement to outline our expectations as well as their responsibilities as members of our community.
What line item should we gain funding under our NDIS plan?
As Mates That Matter is not a registered NDIS provider we cannot indicate which line item to fund the program under. It would be dependent on the individual’s plan and goals and how this program best aligns to these. In the past we’ve suggested that the below line items may be applicable:
- Social and Community participation in Core Funding
- Community Participation Activities
However as noted, the line items will need to be determined by the plan and goals set for that person.
What if I don’t have an NDIS fund or am Agency managed?
If an individual intends to utilise NDIS funding, they must either be Self or Plan Managed. We are unable to make direct claims from NDIA due to our non-registration as a provider. However, for those capable of self-funding the program outside of their NDIS package, we can accommodate their enrollment.
Ready to start your journey?
Whether you’re a participant, parent, carer or support coordinator, we’re here to help you find the right community and take the next step towards greater confidence, connection and independence.
